PC
Priory CourtStamford

Apprentice Customer Service Advisor - Priory Court Care Home - Stamford

£209.92 - £332.80 - Weekly

Part-time

Intermediate
Sales & Customer Service
Start: 02 April 2022
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Why We Need You
Benefits
Requirements
Location

Applications closed

Why We Need You
Posted:

Qube Learning are working in partnership with The Princes Trust on a new Health Care Sector project for 16-30 year olds. This project is designed to help young people into any role within the sector.

This specific position has been recognised as a opportunity that fits in with the locations and roles we currently working with.

If you are aged 16-30 years old and apply for this fantastic opportunity, you will automatically be invited onto the programme. You will receive tailored support and guidance to help you in your application. After receiving your application we will contact you to book you in for a short induction, explain more about the programme & role and how we can help you!

The successful candidate will complete the Customer Service Level 2 Practioner qualification lasting 15 months, Maths & English Functional skills included if needed.

During your apprenticeship you will have a dedicated Skills Tutor, who will make regular appointments virtually or face to face, to support you throughout your qualification.

Your apprenticeship will be completed 100% at the workplace.

Job Summary:

  • To support the Home by providing a positive and welcoming public image at the first point of contact, whether in person or by telephone, to promote and “sell” the Home to prospective new residents and their families, and undertake various marketing and sales activities

Key responsibilities:

  • Greet people politely and professionally whether in person or by telephone
  • Demonstrate care and empathy for the residents in the Home
  • Offer assistance to all visitors to the home in a courteous and helpful manner
  • Be responsible for the Reception area and ensure it is presented to a high standard at all times Know the Home sales show route, and check daily to ensure all areas for sales show ro

Benefits

Offering unrivalled quality and comfort, Avery operates residential, dementia and nursing homes in the UK, with a focus on the highest possible standards of living for our residents.

Requirements

  • Grade C/4 in English and maths GCSE or equivalent
  • Computer skills
  • Effective communication verbal and written
  • Social media awareness essential
  • Have the ability to meet deadlines as required and prioritise workload
  • Effective interpersonal skills
  • Polite
  • Professional manner
  • Display a commitment to self development
  • Establish good relationships with all visitors to the home
  • Exhibit a caring and friendly attitude towards the residents

Location

Address: Priory Road, Stamford - PE9 2EU

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