Redditch Borough CouncilREDDITCH

Apprentice Network Engineer

£240.50 - Weekly


Digital, IT and Computing
Start: 18 October 2021
Picture of the company
Why We Need You

Applications closed

Why We Need You

With full support of a mentor, you will work alongside the infrastructure team and will be involved in activities such as  systems maintenance, ensuring sensitive data is managed appropriately and implementing new technical solutions to corporate problems. 

Duties will include:

  • Supporting and developing the corporate ICT infrastructure including client devices, servers, storage and networks.
  • Assisting with the installation, integration, testing and maintenance of network and telecommunications infrastructure (including, but not limited to the Council’s LAN, WAN, VPN, VoIP, Call Centre and Telephone systems) ensuring all quality, asset management and configuration management processes are followed.
  • Providing support for the configuration of network switches, routers and firewalls to ensure the business demands are met whilst also maintaining a secure environment.
  • Liaising with the Senior Network Officer and ICT Helpdesk to ensure all changes are communicated and understood by colleagues and staff
  • Assisting and supporting with the development of the network security policy(s), ensuring this is consistently applied.
  • Recommending and implementing security measures as appropriate to ensure the security and availability of Council systems.

Assisting with the following services;

  • Email and network filtering devices
  • Active Directory & Group Policy
  • IP Telephone Service
  • Virtual Server Environment
  • Virtual Desktop Infrastructure
  • VEEAM Backups
  • Storage Area Networks
  • Server Backup Environment
  • DMZ Infrastructure
  • Assisting the team to ensure client devices and servers are patched with the latest security patches and support other members of the team to enable this to happen.
  • Assisting the team to ensure servers are backed up to tape backup and that files can be


Bromsgrove and Redditch Councils offer a range of service to local residents.

Please see the website for details - https://www.redditchbc.gov.uk 


Minimum of 5 X GCSEs grades 9-4 (A-C) or equivalent, including maths and english. In addition an  A Level or BTEC Level 3 in IT (or equivalent) is required.

  • Demonstrable knowledge of Microsoft Windows server technologies and applications.
  • Able to interpret and apply relevant legislation and policy.
  • Evidence of current technical competencies and specializations within the ICT industry
  •  Evidence of success in building and developing partnerships and working effectively in co-operation with a wide range of customers.
  • Excellent team working skills
  • Able to work under pressure and meet deadlines
  • Skilled in building effective external networks
  • Able to deal with customers tactfully and sensitively
  • Excellent active listening skills
  • To communicate clearly and effectively both verbally and in writing 
  • To work to conflicting demands and priorities
  • Ability to demonstrate responsibility for own learning, including pulling support and expertise to solve customer problems.
  • Able to maintain confidentiality at all times
  • Able to work within health and safety guidelines, ensuring safety of self and others
  • Professional and able to remain calm and collected
  • Trustworthy as the ICT Infrastructure and Network Apprentice will be dealing with sensitive and confidential information from councillors, officers and members of the public



Address: Redditch Borough Council, Town Hall, Walter Stranz Square, REDDITCH - B98 8AH

Launch your career with Springpod

Get Started
Rocket image
Launch picture