Renz Uk LtdLuton

Business Administrator Apprentice

£15,600.00 - Annually


Business, Administration & Consulting
Start: 07 February 2022
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Why We Need You
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Why We Need You

The successful candidate will initially be responsible for providing business administration support to the company.

Tasks include:

  • Inputting incoming sales orders into internal system
  • Answering telephone, redirecting calls, actioning requests, taking orders and accurately taking and distributing messages
  • Answering customer pricing queries
  • Interrogating internal systems to monitor customer orders, identifying issues, resolving queries
  • Liaising closely with our outsourced logistics warehouse regarding despatches and stock
  • Archiving completed sales orders on internal systems
  • Assist Sales Team to manage customer orders through production, liaising with customers and suppliers as appropriate
  • Arranging despatch of samples
  • Managing returns, opening mail, and distributing to correct recipients
  • Franking of outgoing mail
  • Scanning documents for filing or distribution
  • Monitoring stock and informing Purchasing Manager of low stock quantities
  • Chasing couriers regarding customer consignments
  • Managing meeting room bookings
  • Liaising with catering staff to organise meeting room refreshments
  • Other general administration tasks as required

Amazon Order Processing Management:

  • Processing sales orders across all three Amazon platforms
  • Invoicing customers on Seller Central & Fulfilment
  • Keeping inventory up to date and stocked
  • Adding new products to the various platforms
  • Liaising with customers who may have queries
  • Cross referencing Amazon payments to Amazon invoices

Team Membership:

  • Be an effective, inclusive team member and assist in the workflow of the team in general
  • Build and maintain good working relationships with customers and colleagues in all a


Established in the UK in 1991, Renz (UK) Limited has successfully grown to be the leading UK supplier of document and calendar binding machines and supplies into the printing and office products markets.


  • GCSE at 8-4/A-C or equivalent in English Language and mathematics
  • Computer literate
  • Ability to work accurately to deadlines and prioritise effectively
  • Customer focused
  • Good level of problem solving skills
  • Excellent communication skills - able to communicate in a fluent, positive manner both verbally and in writing
  • Good planning and organisational skills
  • Team player 
  • Efficient with an attention to detail
  • Resilient with the ability to work under pressure 
  • Able to share information and demonstrate respect to colleagues, customers, and others within the working environment
  • Able to demonstrate flexibility within the role, endeavouring to comply with any reasonable requests that will add benefit to the team’s ability to meet their objectives
  • Able to be a team player, encouraging colleagues, providing support, and having a positive effect on team spirit
  • Able to take personal responsibility for providing customer service excellence to both internal and external customers
  • Professional attitude and smart appearance 
  • Self-motivated and pro-active
  • Flexible and reliable in approach to work 
  • Proactive and results focused


Address: 42-50 Kimpton Road, Luton - LU2 0FP
Phone Number: 07850771027

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