Guard Business Solutions LimitedChesterfield

Customer Service Apprentice

£146.25 - Weekly


Sales & Customer Service
Start: 15 February 2023
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Why We Need You
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Why We Need You

GBS Apprenticeships are excited to be expanding their proactive team based in our office located in Chesterfield. We are a Digital and Leadership & Management specialist training provider based in the heart of Chesterfield, with a national presence in our sector. Our offering includes Apprenticeships, Commercial Training, e-learning and Consultancy Services. Our trainers are made up of industry experts eager to share their knowledge and best practice with the workforce of the future and our aim is to equip all of our learners with the skills they need to succeed in their chosen career path.

About The Role

We are looking for an apprentice to join and be part of our successful team and help the business achieve its growth targets. The ideal candidate should be flexible in their approach and also be able to work on their own initiative. They should be keen to learn and develop within a fast-paced industry and see a career ahead of them. Attention to detail and accuracy of work are vital to ensuring each task is completed effectively.



  • Grade A*-C/9-4 in English and Maths at GCSE level or equivalent
  • Good standard of practical application of literacy and numeracy


Main responsibilities:

  • Answering the phone
  • Excellent communication via email and a good telephone manner
  • Order processing
  • Ensuring deadlines are met
  • Problem solving
  • Prioritising work and good time management
  • Providing administrative support
  • Liaising and negotiating with customers and suppliers
  • Controlling and maintaining customer details
  • Good knowledge of Microsoft packages including excel, word and outlook
  • Taking ownership of a task and the role
  • Fulfilling mailings
  • Post
  • Filing
  • Also any other re


IT Consultancy service


  • Grade A-C in English and Maths at GCSE Level or equivalent
  • Good standard of practical application of literacy and numeracy
  • Communication skills
  • Organisational Skills 
  • Integrity
  • Independence
  • Self-Motivation
  • Initiative
  • Self-awareness
  • Confidence
  • Communication


Address: G Office Suite, Market Hall, Chesterfield - S40 1AR

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