Tylney Hall HotelHook

Customer Service Apprentice

£245.00 - Weekly


Sales & Customer Service
Start: 01 May 2022
Picture of the company
Why We Need You
Apply now

Why We Need You

This is a new, exciting opportunity to complete a Customer Service Apprenticeship whilst working within a 4 red star hospitality environment. Ensuring all our Guests dining in the Lounge & Bar are served with excellent Customer Service to ensure they have a distinctive and memorable experience.  Assisting the Lounge and Terrace with food orders and ensures a smooth running of service. Deliver efficient and satisfactory handling of customer queries and avoidance of these complaints by maintaining consistent, excellent, attentive and timely customer service.

This is a fantastic opportunity for you to gain hands on experience whilst working towards your qualification in Customer Service.

Key Responsibilities:

  • A desire to build a career in Customer Service or Hospitality
  • An enthusiastic, motivated individual with a positive can-do attitude
  • A team player with the willingness to learn new skills
  • Good communication skills



Tylney Hall is a Grade II listed building and remains an outstanding example of a luxury country house hotel that has never lost its old world sense of charm. Tylney Hall is a four red star hotel and is part of the Elite group. The hotel has 112 bedrooms and 12 conference rooms, indoor and outdoor swimming pool, treatment area, small gym and the most beautiful gardens for miles around!


None required as an appreticership will be gained with BCOT

Enjoys working within a team

Confident communicator

Good timekeeping


Well presented


Address: Tylney Hall, Hook - RG27 9AZ

Launch your career with Springpod

Get Started
Rocket image
Launch picture