Giltbrook Tiles And Floors LtdNottingham

Customer Service Apprenticeship

£156.00 - Weekly


Sales & Customer Service
Start: 01 February 2022
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Why We Need You

Applications closed

Why We Need You

You’ve got to be able to work as part of a team. There’s a real family feel here and we all work together to make sure we’re providing the best service to our customers.

Our business is a great place to work, full of fantastic people who share a passion for all things tiles, flooring and serving customers! As a growing Tile & Flooring specialist, we maintain our thirst to please our customers through our fantastic showroom and soon to be e-commerce site. Our philosophy is to provide amazing products at great prices.

We ensure our colleagues and the partnerships with our suppliers are treated with respect and value.

We care about what we sell, what we do and how we do it. Helping our customers to transform their homes is why we are here and you can be a part of that with us. Our Store Sales Assistants are key to that and we have an opportunity to further strengthen what we give our customers and to support our colleagues. The Store Sales Assistant gives the best service to customers through their warm and friendly approach and amazing knowledge. They listen to what the customer is telling them and find out as much information as possible to bring the ideas for their home to life.

They will also be involved in all aspects of store operations, for example:

  • Accepting deliveries
  • Stock replenishment
  • Retail standards and administration
  • The store sales assistant is part of a high performing team to deliver the stores goals and targets while adhering to strict Health and Safety practices
  • Serve customers and deliver exceptional customer service

This role is especially dedicated to treating people well, understanding the needs of others and using positive relationships to get the job done properly and fairly. We have an exciting opportunity available and we want to hear from if you. 


Giltbrook Tiles and Floors Ltd is a tile and flooring specialist in Nottinghamshire.

We have an exceptional customer service level and was awarded recognition for this last year as being in the top 3 in our category by best 3 rated.

From the outset the founder recognised that the key to success was an outstanding range of tiles, flooring and associated products at prices to suit all pockets coupled with excellent and knowledgeable customer service.



A*-C/9-4 or equivalent in maths & English desired.

  • Great with people
  • An awesome communicator - in person and over the phone
  • Confident using and interpreting numbers and data and computer systems
  • Independent and flexible
  • Great at finding opportunities to do better and improve
  • Make people getting home safely every day a priority
  • Have a warm and friendly way with people
  • Make sure the right things get done
  • Talk to and learn from your customers
  • Love turning ideas into reality
  • Have the best relationships with people
  • Work well as part of a team, respecting each person and what matters to them
  • Can handle multiple jobs at once
  • Love rolling your sleeves up and handling the product in the store and warehouse


Address: Unit 13, Amber Trading Centre, Nottingham - NG16 2HS
Phone Number: 07375919487

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