Shekinah MissionPlymouth

Customer Service Practitioner / Business Administrator Apprentice

£146.25 - Weekly


Sales & Customer Service
Start: 16 February 2022
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Why We Need You

Applications closed

Why We Need You

  • Providing daily, flexible and proactive support to all members of your team
  • Answering phone calls, taking messages and connecting calls to sections within Shekinah
  • Responding to queries from our website
  • Inputting accurate data into a bespoke database
  • Compiling letters and other documents to be used in a variety of ways
  • Working on content for social media and the website
  • Maintaining the office filing/archiving system in both hard and electronic format
  • Maintaining up to date records of your CPD (Continuous Professional Development), including keeping a record of 20% off the job learning


Shekinah is a homelessness charity based in Plymouth and Torbay. It provides a holistic range of homelessness services including hostel accommodation, training, a Restorative Justice service, charity shops and social enterprises.


A-C/9-4 in maths and English.

  • Excellent verbal and written communication skills
  • Good grades in English, maths and ICT
  • Able to prioritise workload
  • Can work within a team as well as on own initiative 
  • IT proficient
  • Research skills
  • Professionalism
  • Able to manage performance
  • Able to develop self
  • Presentation skills
  • Ability to get things ‘right first time’
  • Flexible/agile
  • Proactive
  • Personable & friendly
  • Keen to learn
  • Adaptable
  • Accurate & precise
  • Takes responsibility
  • Inclusive
  • Open to feedback
  • Committed to equality


Address: Bath Street, Plymouth - PL1 3LT

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