BG
Bpd Group LtdCramlington

IT Apprentice

£14,500.00 - £15,500.00 - Annually

Full-time

Advanced
Start: 22 February 2022
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Why We Need You
Benefits
Requirements
Location
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Why We Need You
Posted:

Your duties and responsibilities in this role will consist of:

  • Receive, record and investigation IT incidents
  • Manage Service Requests such as New Starter requests, replacement hardware etc.
  • Provision of 1st line support
  • Perform daily checks to ensure IT Services are running smoothly
  • Manage and maintain On premise and Cloud infrastructure including:
  • Active Directory
  • Office 365
  • DHCP
  • DNS
  • SaaS platforms
  • Manage and maintain all network systems including:
  • Switches
  • Security appliances
  • Liaising with 3rd Party Support vendors for quotations and support issues

Benefits

BPD GROUP IS AN AWARD WINNING, RETAIL FOCUSED, VISUAL COMMUNICATIONS SPECIALIST

With over 37 years of history, our vast knowledge and undeniable wealth of experience has enabled us to become consistent suppliers, trusted advisors, and expert counsel for our best in-class clients across a variety of markets.As a business, we don’t just put ink on paper. We understand that there is so much more to sales and marketing than print & packaging. We are firmly driven by top notch innovation, automation, brand protection and key investments into market leading technology that help to revolutionise existing workflows and methodologies. Our highest priority is to excel in customer service and satisfaction, and we have several businesses under our umbrella to help us achieve that.

Requirements

  • 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and maths)
  • Experience of troubleshooting IT hardware and Software
  • Awareness of and proficiency with Active Directory, WSUS, O365, Microsoft Server and desktop technologies
  • Previous experience in corporate Network Infrastructure
  • Hands on experience with an MIS, Tharsterns, system would be an advantage along with an understand of SQL & crystal reports but not essential
  • Previous experience of web technologies including JavaScript / NodeJS but not essential
  • Strong time-management, organisational and communicative skills, with the ability to multi-task in a fast-paced, deadline-oriented environment is required
  • Experience of troubleshooting IT hardware and Software
  • Excellent written and verbal communication skills
  • Good attention to detail
  • Would suit mature apprentice who has previous working experience

Location

Address: Units 31 & 32, Moorland Way, Cramlington - NE23 1WE
Phone Number: 01133500333

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