National Energy DirectManchester

IT Support Apprentice

£10,000.00 - £12,000.00 - Annually


Start: 22 February 2022
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Why We Need You

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Why We Need You

This is an exciting opportunity to kick start your career in IT with a forward-thinking organisation. You will receive hands-on training to build the knowledge needed to be a successful IT technician.

Your duties and responsibilities in this role will consist of:

  • Logging, prioritising and resolving tickets on the IT Helpdesk in a timely and courteous manner
  • Providing hardware and software support, remotely and in-person
  • Installing and maintaining hardware and software
  • Supporting wired and wireless networks and troubleshooting connection issues
  • Supporting a wide range of Microsoft products including Office 365 and other software


National Energy Direct Ltd is a fully accredited Multi Utility connections company working nationwide across England, Scotland and Wales. We work closely with developers constructing new build domestic properties, commercial & industrial units. We also cater for every aspect of the market from full utility disconnections, diversions, relocation or alterations. We take a great deal of pride in offering great customer service whether you are an independent builder or a major construction company. We specialise in offering a bespoke service that will design your network, develop it, construct it and then install it. Taking away all the hassle to deliver your project safely, on time and in budget.


  •  5 GCSEs grades A*- C /9 - 4 or equivalent (including English Language and maths)
  • Great fault-finding and problem-solving skills
  • Windows 10 and Microsoft Office skills
  • Building and configuring desktops and/or laptops
  • Confidence in dealing with all positions
  • Excellent communication skills - a good telephone manner and approachable personality
  • A team player who can also operate well unsupervised
  • Great timekeeper & organiser
  • Strong prioritisation and workload management
  • Willingness to learn and constant develop


Address: Parkway, Longbridge Road, Manchester - M17 1SN
Phone Number: 01133500333

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