NE
National Energy DirectManchester

IT Support Apprentice

£10,000.00 - £12,000.00 - Annually

Part-time

Advanced
Start: 22 February 2022
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Why We Need You
Benefits
Requirements
Location

Applications closed

Why We Need You
Posted:

This is an exciting opportunity to kick start your career in IT with a forward-thinking organisation. You will receive hands-on training to build the knowledge needed to be a successful IT technician.

Your duties and responsibilities in this role will consist of:

  • Logging, prioritising and resolving tickets on the IT Helpdesk in a timely and courteous manner
  • Providing hardware and software support, remotely and in-person
  • Installing and maintaining hardware and software
  • Supporting wired and wireless networks and troubleshooting connection issues
  • Supporting a wide range of Microsoft products including Office 365 and other software

Benefits

National Energy Direct Ltd is a fully accredited Multi Utility connections company working nationwide across England, Scotland and Wales. We work closely with developers constructing new build domestic properties, commercial & industrial units. We also cater for every aspect of the market from full utility disconnections, diversions, relocation or alterations. We take a great deal of pride in offering great customer service whether you are an independent builder or a major construction company. We specialise in offering a bespoke service that will design your network, develop it, construct it and then install it. Taking away all the hassle to deliver your project safely, on time and in budget.

Requirements

  •  5 GCSEs grades A*- C /9 - 4 or equivalent (including English Language and maths)
  • Great fault-finding and problem-solving skills
  • Windows 10 and Microsoft Office skills
  • Building and configuring desktops and/or laptops
  • Confidence in dealing with all positions
  • Excellent communication skills - a good telephone manner and approachable personality
  • A team player who can also operate well unsupervised
  • Great timekeeper & organiser
  • Strong prioritisation and workload management
  • Willingness to learn and constant develop

Location

Address: Parkway, Longbridge Road, Manchester - M17 1SN
Phone Number: 01133500333

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