Sabden Whalley Medical GroupClitheroe

Apprentice GP Receptionist

£306.00 - Weekly


Sales & Customer Service
Start: 10 May 2022
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Why We Need You
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Why We Need You


  • To be part of the reception team which contributes to the smooth running of the practice by being the first point of contact for our patients
  • To act as a point of contact for patients needing to be in touch with the surgery, either by telephone or face to face
  • To maintain a good relationship between staff and patients, by showing sensitivity to the needs of others
  • To maintain total confidentiality regarding information about patients and ensure that all patients are treated in a courteous and respectful manner

Assist in the smooth running of the surgery:

  • Dealing with patients politely and efficiently when they contact the practice
  • Answering general queries, making appointments and recording messages accurately
  • Booking patients into the GP triage if urgent on the day
  • Opening and distribution of post
  • Scanning documents into the clinical system
  • Data entry for new registrations
  • Tidying reception/admin office at the end of the day
  • As far as possible maintain a clear desk policy
  • Notify your line manager if you become aware of any faults
  • Covering other staff when they are on holiday or sick leave
  • Summarising medical notes
  • Other duties that are deemed appropriate for the job


Founded over sixty years ago, Sabden & Whalley medical group has grown from a small, traditional village surgery into a modern dispensing and training practice. Situated in the beautiful Ribble Valley, we combine the traditional values of family medicine with a fully computerised dispensing and training practice, giving a friendly local service.


No formal qualifications required.

  • Good communication skills
  • Good customer service skills
  • Smart appearance
  • Professional telephone manner
  • Confident
  • Reliable and punctual
  • Keen and willing to learn
  • Work well in a team
  • Driving licence preferred but not essential


Address: 42, King Street, Clitheroe - BB7 9SL
Phone Number: 01254 395355

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