SW
Sabden Whalley Medical GroupClitheroe
Apprentice GP Receptionist
£306.00 - Weekly
Part-time
Intermediate
Sales & Customer Service
Start: 10 May 2022
Why We Need You
Benefits
Requirements
Location
Why We Need YouPosted:
General:
- To be part of the reception team which contributes to the smooth running of the practice by being the first point of contact for our patients
- To act as a point of contact for patients needing to be in touch with the surgery, either by telephone or face to face
- To maintain a good relationship between staff and patients, by showing sensitivity to the needs of others
- To maintain total confidentiality regarding information about patients and ensure that all patients are treated in a courteous and respectful manner
Assist in the smooth running of the surgery:
- Dealing with patients politely and efficiently when they contact the practice
- Answering general queries, making appointments and recording messages accurately
- Booking patients into the GP triage if urgent on the day
- Opening and distribution of post
- Scanning documents into the clinical system
- Data entry for new registrations
- Tidying reception/admin office at the end of the day
- As far as possible maintain a clear desk policy
- Notify your line manager if you become aware of any faults
- Covering other staff when they are on holiday or sick leave
- Summarising medical notes
- Other duties that are deemed appropriate for the job
Benefits
Founded over sixty years ago, Sabden & Whalley medical group has grown from a small, traditional village surgery into a modern dispensing and training practice. Situated in the beautiful Ribble Valley, we combine the traditional values of family medicine with a fully computerised dispensing and training practice, giving a friendly local service.
Requirements
No formal qualifications required.
- Good communication skills
- Good customer service skills
- Smart appearance
- Professional telephone manner
- Confident
- Reliable and punctual
- Keen and willing to learn
- Work well in a team
- Driving licence preferred but not essential
Location
Address: 42, King Street, Clitheroe - BB7 9SL
Phone Number: 01254 395355
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