BE
Bee Eco LimitedBirmingham

Customer Service Advisor Apprenticeship

£200.00 - Weekly

Full-time

Intermediate
Sales & Customer Service
Start: 01 November 2021
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Why We Need You
Benefits
Requirements
Location
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Why We Need You
Posted:

Bee Eco has been trading since January 2015 where we have been part of numerous projects to help combat fuel poverty in the UK. We have recently branched out into ECO3 to provide a service which we believe to be a fantastic opportunity to help people insulate and heat their homes through government grants. 

Roles and Responsibilities:

  • To answer phone calls
  • Take Messages
  • Make calls
  • Liaise with customers to book surveys or installations
  • Liaise with team members and  Line Manager
  • Liaise with supplier and installers
  • Update various softwares
  • Use Spreadsheets (Excel)
  • Use of Emails
  • Use of Photocopier and Scanner
  • Organise diary
  • Report to Line Manager
  • Request help as and when required
  • Learn on the job

Benefits

Bee Eco has been trading since January 2015 where we have been part of numerous projects to help combat fuel poverty in the UK. We have recently branched out into ECO3 to provide a service which we believe to be a fantastic opportunity to help people insulate and heat their homes through government grants. We currently provide services for boilers, internal wall insulation, loft insulation, under floor insulation, room in roof and electric storage heaters. We work closely with local councils and housing associations to ensure vulnerable people are provided with the best measures to ensure their homes are insulated.

Requirements

  • 5 x A*-C (9-4) maths and English (or equivalent) desirable
  • Confident
  • Hardworking
  • Initiative
  • Good telephone manner
  • Good attention to detail
  • Able to ask questions
  • Friendly
  • Positive Person
  • Good level of common sense
  • Good Communication Skills
  • Detail Orientated

Location

Address: Unit 4b, Birmingham - B42 1DY
Phone Number: 07947720512

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