England

sheffield

Branch Customer Care Analyst Apprenticeship Programme — Sheffield
Salary: £25,000 + benefits
Closing date: 31 October 2025

Join one of Barclays’ most forward-thinking branches and start your career where it matters most — with our customers. As a Branch Customer Care Analyst Apprentice, you’ll help individuals and small businesses manage their finances confidently, while learning from experts and earning a Senior Financial Services Customer Adviser Apprenticeship qualification.

In this role, you’ll:

Support customers in-branch and across digital channels with everyday banking needs.

Resolve enquiries and provide clear, accurate information about Barclays’ products and services.

Work with teams across sales, operations, risk, and compliance to meet customer needs.

Identify opportunities to improve the customer experience and branch efficiency.

Gain professional qualifications and develop skills that set you up for a long-term career in financial services.

At Barclays, you’ll earn while you learn — receiving dedicated support from your Programme Manager, People Leader, and mentors who’ll help you grow both personally and professionally.

Location: Sheffield — a modern, state-of-the-art branch in the heart of the city, designed for collaboration and innovation, with easy access to public transport.

Barclays Retail Banking – Branch Customer Care Analyst Apprenticeship Programme (Sheffield)

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